At Luxe Obsidian, we are committed to ensuring a seamless and satisfying shopping experience for our valued customers. Our Shipping Policy outlines important information regarding the processing, shipping, and delivery of your orders.

1. Processing Time:

• Orders are typically processed within 1-2 business days from the time of purchase. Please note that processing may take longer during peak seasons or promotional periods.

2. Shipping Methods:

• We offer a range of shipping options to accommodate your needs. During the checkout process, you can select your preferred shipping method. Currently, our shipping options include standard shipping. We are actively working towards expanding our range of shipping choices to better cater to your preferences.

3. Shipping Costs:

• Shipping costs vary based on your location, the selected shipping method, and the total weight of your order. You can view the shipping costs during the checkout process before finalizing your purchase.

4. Estimated Delivery Times:

• Estimated delivery times depend on the shipping method selected and your location. Standard delivery within the United States typically requires 5 to 10 business days, while express shipping may offer faster delivery. International shipping times vary based on the destination.

5. Tracking Information:

• Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Use this tracking number to monitor the progress and estimated delivery date of your package.

6. Order Changes and Cancellations:

• To ensure prompt processing and delivery, changes to orders or cancellations must be made within 24 hours of placing the order. After this period, we may not be able to modify or cancel your order.

7. Undeliverable Packages:

• In the event that a package is undeliverable or returned to us due to an incorrect address provided by the customer, refusal of the package, or other delivery issues, additional shipping fees may apply for reshipment.

8. Shipping Delays:

• Luxe Obsidian is not responsible for delays caused by factors beyond our control, including but not limited to weather, customs, and postal service disruptions. We will, however, do our best to assist and provide support in such situations.

9. Contact Us:

• If you have any questions or concerns regarding our Shipping Policy, feel free to contact our customer support team at our contact us page. We are here to assist you and ensure your Luxe Obsidian experience is exceptional.

Thank you for choosing Luxe Obsidian for your luxury fashion needs.